TexasForeclosureAnswers.com (“we,” “us,” “our,” or “the Website”) is committed to protecting the privacy of all visitors (“you,” “your,” or “users”). This Privacy Policy explains what information we collect, how we use it, how it may be shared, and what rights you have regarding your personal data.
By using this Website, including any AI Foreclosure Assistants, you agree to the practices described below.
1. INFORMATION WE COLLECT
TexasForeclosureAnswers.com collects two types of information:
A. Information You Provide Directly
This includes:
- Your name
- Email address
- Phone number
- Property address
- Details you submit through contact forms
- Questions you ask the AI Assistants
- Any messages, notes, or data you voluntarily provide
When you submit information for a consultation, ask a question, or request help, that information is stored for processing your request and improving our services.
B. Information Automatically Collected
When you visit the Website, we may automatically collect:
- IP address
- Device type
- Browser type
- Operating system
- Pages viewed
- Time spent on site
- Referring website
- General geographic location (city/state)
- Cookies and tracking technologies
This data is used for analytics, security, and improving website performance.
C. AI Assistant Data Collection
When you interact with the Mortgage Foreclosure Assistant or Tax Foreclosure Assistant:
- Your questions
- Chat transcripts
- User-provided facts
- Timestamps
- Interaction patterns
may be collected to:
- Improve AI accuracy
- Enhance user experience
- Monitor quality and safety
- Respond to your inquiries (if applicable)
AI chat data may be reviewed by humans (within the Website’s administrative structure or AI service provider) to ensure accuracy and compliance.
We do NOT intentionally collect highly sensitive data such as Social Security numbers, dates of birth, banking details, or protected medical information. You should not include such details in AI chats or contact forms.
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide educational information about foreclosure
- Operate the AI Foreclosure Assistants
- Respond to your questions and requests
- Improve website functionality and user experience
- Perform analytics and site optimization
- Maintain security and prevent abuse
- Communicate with you regarding your submitted inquiries
- Offer referrals to professionals only if requested
- Maintain records of communications for quality and compliance
We do NOT sell your personal information.
3. HOW WE SHARE YOUR INFORMATION
We may share your information in the following limited circumstances:
A. Service Providers
We may share information with trusted partners who assist with:
- Hosting platform (e.g., Wix)
- Email communications
- Form processing
- Analytics
- AI assistant infrastructure
These third parties are required to protect your data.
B. Referral Partners (ONLY If You Request a Referral)
If you request help from a professional such as:
- an attorney,
- a foreclosure defense law firm,
- a real estate agent,
- a pre-foreclosure property buyer,
- a housing counselor, or
- another specialist,
we may share the information necessary to connect you with that professional.
The Website may receive compensation for referrals. You are under no obligation to work with any referred party.
C. Legal Requirements
We may disclose information if required to do so by:
- Law
- Court order
- Government request
- To protect our legal rights
4. COOKIES AND TRACKING TECHNOLOGIES
We may use:
- Cookies
- Web beacons
- Pixels
- Analytics tools (e.g., Google Analytics)
These help us analyze traffic, improve content, and enhance usability.
You may control cookie settings through your browser, but disabling cookies may impact functionality.
5. DATA SECURITY
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However:
No website, server, or Internet transmission is 100% secure.
Users submit information at their own risk.
6. YOUR RIGHTS & CHOICES
Depending on your jurisdiction, you may have rights to:
- Access your personal information
- Request correction or deletion
- Opt out of communications
- Request limits on data processing
- Export your data
To exercise any of these rights, contact us using information below, or via Contact page on this website. We will respond within a reasonable timeframe.
7. CHILDREN’S PRIVACY
This Website is not intended for anyone under the age of 18.
We do not knowingly collect information from minors.
If we become aware that a minor submitted data, we will delete it promptly.
8. THIRD-PARTY WEBSITES
TexasForeclosureAnswers.com may contain links to third-party websites or services.
We are not responsible for the content, privacy practices, or policies of those third parties. You should review their privacy policies separately.
9. AI TECHNOLOGY DISCLOSURE
By using the AI Assistants, you acknowledge:
- AI-generated information may be incomplete, generic, or inaccurate
- AI responses do not analyze your detailed financial or legal situation
- AI content does not constitute legal or professional advice
- AI tools may store conversation data for quality and performance
- You should not enter sensitive personal information
You must verify any information with a qualified professional before taking action.
10. LIMITATION OF LIABILITY
TexasForeclosureAnswers.com disclaims any liability for:
- Consequences resulting from reliance on AI-generated information
- Errors, omissions, or inaccuracies
- Decisions made using Website content
- Outcomes of any foreclosure, financial, or legal matter
Users rely on site content at their own risk.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.
12. CONTACT INFORMATION
If you have questions about this Privacy Policy, contact using information below or via the Contact page of this website.